For the last 2 weeks, my financial life has been in a crazy upheaval. It’s not because I screwed up keeping track of my money, or spent more than I have, either. It’s because somewhere, someone decided to start depositing money to my checking account, and I don’t know who they are.
To be more specific…
I’m really protective of my checking account. And I’m paranoid about it. So I log in to my online banking account at least once a day to make sure everything is correct. And it always is. At least, that was true until 2 weeks ago, when I noticed a direct deposit into my account from a place listed as “Simon Property G.”
What the heck is that? you may wonder. Well, I did, too. I had no idea what this company was or why they would be giving me money. It turns out, it’s a mall holding company, and one of its properties happens to be the mall near me. You can learn more here. For the record, I am in no way plugging this company. In fact, they really ticked me off, because when I tried to call them and their bank to tell them they made a mistake, no one could be bothered helping me. Hello?! I’m trying to return money to you, you idiots! You’d think in this economy they would appreciate such a call, but apparently I am mistaken.
So I called my bank and explained what happened. They said there is little they can do, except look up the scant details available on the transaction – which told them the direct deposit had my name on it. So as far as my bank can tell, it’s legitimate. This didn’t sit well with me, because it means someone has my name and my bank information, and I didn’t give it to them. So I made the decision to start the process to close my account and get a new one, so that there can’t be any future issues.
Well, that’s a little more time-intensive than I expected, because my employer uses direct deposit. So I have to leave this account open until they can change everything over. *sigh*
In the meantime, nothing else shady had happened with my account. I logged in everyday, and everything was totally fine. And then I logged in today… exactly 2 weeks since the initial problem transaction. Guess what? There was another direct deposit – and this one was for a LOT more money!
So I flipped out. To me, this is obviously someone’s paycheck, or else a huge mistake of some sort, so I called my bank again. They, of course, think I’m certifiable for complaining. The deposits are coming in with my name, after all. I had to explain to 3 different people why this is not OK with me, and that I do not feel this is money I am owed before they realized I was just being HONEST and trying to do the right thing. Now steps have been taken to remedy the problem and find out what is going on. In the meantime, I am left waiting for a new pin number for a new account, with limited access to cash, because I am trying to protect the money that IS mine from being tampered with. Oh yeah, and did I mention that I am going to Europe next week? Fantastic timing, isn’t it?
I will say, the people at my bank (the name of which I do not want to disclose here), were very helpful and understanding. I suspect they simply aren’t trained for dealing with a person calling the bank and complaining about an excess of money.
My friend tells me I probably get double good karma points for reporting the problem. I wonder if she’s right….
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